This is something I have told my teen-aged son. Usually when he jumps to an exaggerated conclusion based on something I’ve told him. We adults often make this lapse in effective communication too. We “hear” what we think the other person...
Did you know that M&M’s is celebrating its 75th anniversary this year?
I’ve had a special relationship with M&M’s over the past decade. I have bought hundreds of bags of them to use in an exercise I facilitate while teaching quality improvement. As part of my workshop c...
Today, on my Facebook feed was one of those memory reminders. It was from six years ago.
Funny things my kid says....At the dinner table, after his father and I laughed at one thing he said, without missing a beat he says, "I talk all day and that's what they laugh at....