I had the pleasure yesterday of working with a team from The Children's Home Society of New Jersey.  The subject was Communicating with the Community.

Among other things we talked about how understanding what you want and the wants and needs of your potential community...

"Don't hear what I didn't say."

This is something I have told my teen-aged son. Usually when he jumps to an exaggerated conclusion based on something I’ve told him. We adults often make this lapse in effective communication too. We “hear” what we think the other person...

Also published on LinkedIn

I just came across an article about a married couple in Japan, where for more than 20 years, the husband has not talked to his wife.

At first glance is just seems silly, petty, and frankly hard to believe.  However, as I read the short article,...

Did you know that M&M’s is celebrating its 75th anniversary this year?

I’ve had a special relationship with M&M’s over the past decade. I have bought hundreds of bags of them to use in an exercise I facilitate while teaching quality improvement. As part of my workshop c...

Today, on my Facebook feed was one of those memory reminders.  It was from six years ago.

Funny things my kid says....At the dinner table, after his father and I laughed at one thing he said, without missing a beat he says, "I talk all day and that's what they laugh at....